Lavoro a Lisbona: InterConnexia cerca Multilingual Customer Service Agent

InterConnexia sta assumendo ancora, con possibilità interessanti per italiani che parlano più di una lingua.

Solo per bullarci, segnaliamo che grazie all’ultimo annuncio su questo sito ben due lettori di italianialisbona.it sono stati assunti. Il che ci rende molto felici, perché dimostra quanto i nostri adepti siano qualificati e brillanti, ma soprattutto perché ora ci sono due disoccupati in meno a Lisbona.

Se siete tra questi, per candidarvi scrivete a careers.lisbon@interconnexia.com. Qui l’offerta dettagliata:

THE COMPANY:
International company in Lisbon (Europe) and Sydney (APAC), providing world-class customer service and support to our high-fashion and luxury-goods clients in the e-commerce industry.

NEW POSITIONS – IMMEDIATE START

THE ROLE:
We are recruiting for multilingual customer service agents to join our International, enthusiastic and friendly Lisbon team.

Located on the glamorous Avenida da Liberdade in a newly refurbished, modern office building. Easy access by bus or Metro stations (Avenida). You will be close to restaurants, park-cafés, shopping and popular areas such as Chiado and Bairro Alto.
Your duties will include:
• Handling interesting, complex and varied customer-related enquiries via phone & email
• Constantly delivering superior, world-class customer service to all loyal & VIP customers
• Communicating any escalated customer-related queries or issues with management
• Maintaining accurate customer contacts and records within our CRM system

REQUIREMENTS:

You must be able to fluently speak, read and write in English (business/professional level) and Italian. Fluency in one of the following additional languages will definitely be considered an advantage:

French, Spanish, German, Russian **
• Must be capable of working efficiently as part of a motivated and energised team
• Must be able to multi-task and prioritise
• Must be reliable to fulfill shifts, and be flexible to help with overtime &/or any occasional weekend shifts (as needed)

** LANGUAGE QUALIFICATIONS ARE ESSENTIAL REQUIREMENTS FOR THE POSITION